TXU launches prepaid electricity plan

June 17, 2011

TXU Energy FlexPowerSM allows customers to pay for electricity in advance.

TXU Energy has launched a new electricity plan in Texas for customers looking for a plan that does not require a deposit.
TXU Energy FlexPowerSM allows customers to pay for electricity in advance. The plan features free alerts and notifications via text message or email notifying customers when their account balance is low and confirming payments. TXU Energy FlexPowerSM is a pay as you go plan with no long-term contracts, no deposits, no late fees and no surprise high bills. And, since TXU Energy doesn’t offer variable rates, a customer’s electricity rate won’t increase without advance notice.
“Texans told us they want more options when it comes to paying for electricity,” according to Dave Hennekes, vice president of residential markets for TXU Energy. “TXU Energy FlexPowerSM is a great solution for customers who want the flexibility and control over when and how they pay for electricity.”
It’s easy to make payments on TXU Energy FlexPowerSM. Account payments can be made at any time online, by calling TXU Energy, or at thousands of authorized payment locations across the state. If a customer’s balance ever runs out, they can add more funds to the account and can be reconnected in as little as a couple of hours. TXU Energy FlexPowerSM is also competitively priced with other similar prepaid plans in the market.
“When a customer’s balance gets low, TXU Energy will send an alert that lets them know their balance amount and how many days of estimated electricity usage are left,” said Hennekes.
Smart meters allow detailed monitoring of electricity usage by consumers and, for customers on the TXU Energy FlexPowerSM plan, this allows the company to send the necessary alerts and notifications based on the power consumed by the customer.
To sign up for TXU Energy FlexPowerSM, call 1-800-818-6132 or go online at www.txu.com/flexpower.

 

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